Our Most Popular Questions

Find answers to the most common questions about your stay at Hazelbrae Cottage.


  • What amenities are provided in the cottage?
    Hazelbrae Cottage provides free high-speed Wi-Fi, a fully equipped modern kitchen (including an oven, microwave, dishwasher, and more), a cozy living room with a log burner, luxury linens in 3 bedrooms, 2 bathrooms with freestanding bath and walk-in showers, a private enclosed garden with a BBQ, private parking, Smart TV, board games, books, and child-friendly amenities like a high chair and travel cot.
  • Is Hazelbrae Cottage pet-friendly?
    Yes, we welcome up to 2 well-behaved dogs for free. If you plan to bring more, please contact us in advance through our available contact channels.
  • What are the check-in and check-out times?
    Check-in is available from 3:00 PM, and check-out is by 11:00 AM.
  • Are there discounts for longer stays?
    Yes, we offer a 10% discount for stays of 7 days or more. This is already included in the price.
  • What activities are available nearby?
    Hazelbrae Cottage is close to various outdoor activities, including hiking, kayaking, and exploring Hay-on-Wye’s bookshops and local dining options. For more recommendations, check out our blog or quiz section.
  • Is the cottage family-friendly?
    Yes! We provide a family-friendly experience, complete with a high chair and travel cot for young children.
  • What is your cancellation policy?
    Via our terms & conditions, we are not obliged to offer refunds or change the dates of your stay; however, if you notify us with ample time before your scheduled stay, we may help you transfer your booking to a different date or offer you a refund.
  • Is there parking available?
    Yes, Hazelbrae Cottage offers convenient and secure private parking right on the property.
  • How do I make a booking?
    You can make a booking using the form at the bottom of this page or through the "Reservation" option in the navigation menu.

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